Do you listen?

As leaders we are told from the start that you have to listen to your people. That you can't lose touch of what the people want. And while that is true, what group of people are you listening to. Most of us tend to want to listen to people that give us comment after comment of praise. But what about the people that give us negative comments. Do we toss them aside and acted as if it did not happen? NO! I believe to be better leaders you have to listen to the negative comments cause those are where the problems lye. It means that there is a possible problem with our program. Don't let only the praise drive your program. Listen to the negative ones and see if they have merit. But don't forget to celebrate the praises. I think positive comments help you get on the right path. Negative comments help light the way. Listen and learn from BOTH